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Java Sok FAQ's

I’m not sure what size to order, what do I do? No worries, we are here to help! First check our sizing chart to see if your brand of cup is listed. If it’s not there, the quickest solution would be to contact us.

Is the bottom covered? Yes, in order to keep the iced drink as fully insulated as possible and to get rid of those water rings on tables and desks. 

Does this sit well on tables with the rounded edges at the bottom? That is a common fear when first purchasing, however most customers find that if you pull the sleeve up as far as possible so it’s snug at the bottom and “break it in” over time it isn’t an issue. Plus, the weight of the drink keeps it grounded. 

Does it smell? Nope! We’ve sold thousands with no complaints on any sort of smell. However if you do find that it does have a smell, they are hand washable in warm water.

Is the logo printed on both sides? Yes, there are two logos, one on each side.

What is your return policy? If you are not satisfied with your purchase for any reason you may return it for a full refund within 90 days of purchase.

How can I contact you? Please use the Contact Us form, email us at info@javasok.com or visit us at 7 Portland Place, Montclair, NJ  07042